Privacy Policy
Last Updated: June 26, 2026
1. Introduction
We operate this platform, including the website and web application (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
2. Information We Collect
Information You Provide
- Account Information: Name and email address when you sign up.
- Communications: Messages you send through the platform when interacting with our team.
Information Collected Automatically
- Usage Data: Pages visited, features used, timestamps, and interaction patterns.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Cookies and Tracking: We use essential cookies to maintain session state and analytics cookies to improve the Service.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Communicate with you about your account, updates, and support
- Improve and develop new features for the Service
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in operating the Service. Our current list of sub-processors and their purposes is available at /sub-processors. Sub-processors may operate in different jurisdictions; we ensure adequate data protection through standard contractual clauses where applicable.
- Legal Requirements: When required by law, subpoena, or legal process, or to protect our rights, safety, or property.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Upon account cancellation, we will delete or anonymize your data unless retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Data portability
To exercise these rights, contact us at hello@aalpha.ai.
8. Children's Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date above.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: hello@aalpha.ai